Product Specialist (AM05)

Sales/Marketing (SM)
Full Time
3+ years

Job Description for a Product Specialist

Darwinbox ( is an HR Technology firm with a vision to springboard companies to the next stage of digital evolution. It has been founded by IIT/IIM/XLRI grads with experience in companies like McKinsey, Deloitte, EY, Google across the sectors in multiple disciplines of management and technology.

Darwinbox HR in a new age integrated HR platform to engage and empower employees on one side while automating and simplifying all HR processes

We launched Darwinbox HR in the market and it has received strong positive feedback. We have onboarded some marquee clients and are looking to scale up our team to build more innovative features and ensure best experience for our clients. We have also been backed by investments from the likes of Mohandas Pai, Sateesh Andra (ex DFJ head) etc 

We are based out of Hyderabad

 What’s in for you?

You will be one of members of the founding employee group playing a pivotal role building the coolest next generation enterprise products. We promise you best-in industry compensation.

More importantly, we will provide you challenging yet fun filled working environment, exposure to complete product development lifecycle, real time business challenges and how you are going to address them through digital products. You will also have a chance to work with and be mentored by the founders directly

Product Specialist at Darwinbox - What do we look for?

3+ years of experience (specifically in enterprise products)

  • Understanding of end to end product functionality – identify exceptions and edge test cases
  • Experience in working for cloud based HRMS/HRIS/HCM or other enterprise products
  • Ability to handle customer queries on products and services
  • Independently handling customer on boarding procedure (at customer site if required)
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

As a fitment with the organization culture is very important, you will immensely like the job if you

  • enjoy working in a fast faced company environment
  • like to see business impact of whatever they do for the customer
  • prefer non-hierarchical, independent and non-pushy environment
  • are self-motivated to take up high degree of ownership